GENERAL ETIQUETTES- IS IT NECESSARY IN HEALTHCARE?

Hospitals bring out the worst in patients as many of them are anxious beyond measure. Members of the hospital must bear this in mind as they deal with every patient that walks in. Thus, one has to be particular yet courteous in conduct. The behavior of the hospital staff must serve as a reminder that hospitals are all about healing. Here are three simple hospital etiquettes, that will ensure that your patients feel secure and leave hale and hearty!

IMPORTANT POINTS TO BE CONSIDERED BEFORE DESIGNING A HOSPITAL!

The hospital architectural design and planning in India is highly difficult due to the large range of services and functional components. The functional requirements of a hospital’s various uses are integrated with the specialized human needs in an ideal hospital design. In terms of size, location, and money, all of the hospitals have a few things in common.

DEALING WITH NEGATIVE ONLINE REPUTATION OF HOSPITAL

Word of mouth (WoM) publicity has long been one of the most influential factors in a hospital’s brand image and profitability. With internet becoming so popular, the WoM has spread quickly and to a far larger audience in a very short span of time. If hospitals are to compete in today’s market, they must take their clients’ internet reviews very seriously. Patients’ decisions to choose a hospital are significantly impacted by the hospital’s internet ranking and reviews, just as they are in most other industries. Negative reviews, according to studies, have a greater impact on customer decisions than favourable or positive reviews, just like checking for that one bad review about a product you want to buy on ‘Amazon’. The same psychology works and infact, the impact of negative review about the hospital creates a longer impression on customer mind than any other negative review about a product. As a result, it is critical to avoid posting bad hospital reviews on the internet for all to see.

PREPARATION FOR NABH PRE ENTRY CERTIFICATION

With the growing need of the Quality Accreditation, Hospitals and Private Nursing Homes are looking forward for getting NABH Pre Entry Certification. However the Hospital Owners and Management would be busy clinically combating the present pandemic situation and its co allied conditions, a dedicated Quality Manager is required to oversee the entire Quality activity in the Hospital.
Hospital Owners/ Management for NABH Pre Entry Certification should be aware of the standards and guidelines of NABH, available on www.hope.qcin.org

FUNDAMENTALS OF HOSPITAL PLANNING

With the growing need of the Quality Accreditation, Hospitals and Private Nursing Homes are looking forward for getting NABH Pre Entry Certification. However the Hospital Owners and Management would be busy clinically combating the present pandemic situation and its co allied conditions, a dedicated Quality Manager is required to oversee the entire Quality activity in the Hospital.
Hospital Owners/ Management for NABH Pre Entry Certification should be aware of the standards and guidelines of NABH, available on www.hope.qcin.org

DEBUNK THE MYTHS ABOUT NABH

With the increasing compulsion of the Insurance Companies and Strict regulation by IRDA, CGHS and other regulatory bodies in making NABH instrumental, there can be seen a huge rush towards the NABH Pre-Entry Certification. However there are still many, who are in dilemma and wondering.

WHY MUST HOSPITAL EQUIPMENT BE CALIBRATED?

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